Returns & Exchanges

No worries if you're not 100% happy with your Mbacco™ purchase! We offer a hassle-free return and exchange policy within 21 days of purchase

  • To start a return:

Contact info@mbacco.com for any return-related questions.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within ten business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.


If more than 15 business days have passed since we’ve approved your return, please get in touch with us at info@mbacco.com

1. OPENING AND CLOSING THE WALLET

Simply pull the elastic band to the side.

2. USAGE

Mbacco is designed to adapt to the user, however, we recommend not overloading your wallet for better and longer usage. For the perfect minimalist look, Mbacco™ wallet is best used with 5-9 cards but is designed to hold up to 12 cards in total.

3. SECRET COMPARTMENT BUILT-INSIDE

Securely house small essentials like a memory card, key, or anything else you want to keep safely tucked away. It can be used to store coins too. The compartment closes and is protected by Mbacco custom card, but you can use any other card.

Size - W46 mm x H72 mm x D2,6 mm 

For example, easily keep a key, memory card, and 2-3 coins inside.

3.1 HOW TO ACCESS INSIDE COMPARTMENT? METHOD NO.1

Slightly bend the card covering the compartment and wallet side wall to insert or take out items. NOTE! Make sure not to bend it too much.

3.2 COMPARTMENT ACCESS METHOD NO.2

Simply remove the card covering the secret compartment. 

3.3 SWITCH MBACCO CUSTOM CARD

If more space is needed - Mbacco custom card can be switched to any other standard-type card.

4. TWO OUTSIDE POCKETS & FOLDED BILLS

One of the outside pockets is designed to accept any standard-size card. The one on the other side is slightly smaller and perfect for some folded bills or any other small items. Mbacco wallet also accepts some bills tucked inside the wallet.